Will buying cars online really take off? 03.05.2022

Deutsche Welle | May 3, 2022 at 2:00 AM
  • Schmidt agreed that the move to buying cars online will likely accelerate now that the European Union had proposed to make it illegal to sell nonelectric vehicles by 2035.
  • The UBS report warned that consumers would need to feel as comfortable buying vehicles online as they do ordering consumer electronics and household appliances, where, in the UK, more than half of purchases are made online.
  • Where consumers were open to buying virtually, they still preferred to buy from an authorized dealer over a manufacturer or third-party retailer, Deloitte found in its survey of 26,000 people in 25 countries, meaning that automakers and the online platforms may have some distance to travel to build up consumers’ trust.