Using best practices when onboarding a customer service bot is critical for the long-term success of your bot.

When it comes to rates of incarceration in the United States, the statistics are grim.

Retail leaders are discovering ways to unlock new value by leveraging two important assets: retail associates and mobile retail technology.

Today announced an expansion of its global cloud footprint.

SAP SE (NYSE: SAP) today announced the International Committee of the Red Cross (ICRC) has implemented SAP SuccessFactors solutions for human capital management (HCM) to help digitally transform its global HR processes.

They certainly qualify for inclusion under “smart spaces” that create smart cities.

Deutsche Telekom is now also preparing its network for the use of 5G small cell antennas.

The 2019 Wave 2 release of Business Central Online in October introduces the ability to create multiple production environments for each Azure Active Directory tenant.

Deutsche Telekom and Ericsson have announced a strategic partnership to bring their deep market and industry expertise to jointly serve industrial enterprise customers with Campus Networks.

We are excited to announce the preview availability of Device Readings, a new experience that provides compelling visualizations in Connected Field Service (CFS) by leveraging the power of IoT.