IBM Watson Helps Lufthansa Group Optimize Its Customer Service

IBM Newsroom | Oct 29, 2019 at 9:00 AM

Leveraging the IBM Garage method, the Lufthansa AI Studio’s interdisciplinary team consists of IBM Services professionals with diverse expertise working side by side with Lufthansa employees to quickly test new AI-based business ideas and services suitability, implement them in pilot projects, and roll them out within the company.