SAP Contact Center 365 Enhances Customer Service

SAP | Oct 8, 2019 at 1:00 PM

SAP Contact Center 365 facilitates seamless communication with customers through their preferred communication channels and equips managers and team leaders with the tools required to stay a step ahead of customers.

New IBM Sterling Supply Chain Suite Takes Aim at $50 Billion Market by Helping Clients Reduce Costs and Untangle the Complexities of Their Global Supply Chains

IBM Newsroom | Oct 8, 2019 at 9:09 AM

Today introduced a new integrated supply chain suite, embedded with Watson AI and IBM Blockchain and open to developers, to help organizations make their supply chains smarter, more efficient and better able to make decisions to adjust to disruptions and opportunities in an era when globalization has made supplier networks more complex and vulnerable than ever.