HDFC’s continuing digital glitch keeps customers locked out, and even some business

The Print | Dec 4, 2019 at 12:06 PM
  • A prolonged glitch at HDFC Bank Ltd., well known for its digital services, could erode trust and hurt business as clients struggle to perform basic transactions.
  • The error has prevented some account holders from making loan and salary payments.
  • Almost 90% of the lender’s transactions are digital.