Bank of Ireland mobile app rollout delayed

Irish Times | Dec 12, 2019 at 6:15 AM
  • The new app has increased functionality by 50 per cent, has enhanced security controls and will, for the first time, allow customers to avail of a broader set of payment options, such as direct debit and standing order services.
  • Having put off IT investment during financial crisis to conserve capital as the remainder of the domestic banks fell under State control, Bank of Ireland hired Swiss software company Temenos in late 2016 to provide a new core banking system in a revamp that was estimated at the time at €500 million.
  • In July, it successfully moved 2.1 million customers to a new platform for debt card and ATM transactions, the largest customer migration in the bank’s history.