T-Mobile Has a Secret Setting to Protect Your Account From Hackers That it Refuses to Talk About

Motherboard | Sep 13, 2019 at 4:01 PM
  • T-Mobile has a feature that gives its customers more protection from hackers trying to steal their phone number, but you probably don’t know it exists because the company doesn’t advertise it publicly and won’t even talk about it.
  • It’s called “NOPORT” and, in theory, it makes it a bit harder for criminals to hijack phone numbers with an attack known as “SIM swapping,” a type of social engineering that Motherboard has covered extensively and which is increasingly being used to steal people’s phone numbers.
  • Port Validation requires customers to set a unique PIN or passcode (either via phone or via the official T-Mobile website) that company customer support representatives will be required to check when making changes to the account, such as when porting a number to a different carrier.