The AIOps mission: Simplify the complex

MIT Technology Review | Aug 15, 2019 at 3:00 PM
  • For Sergio Puga, an undetected problem in information technology (IT) can have disastrous consequences.
  • AIOps increases IT departments’ operational efficiency by accessing companywide data, extracting insights about IT systems, monitoring operational and usage statistics, and proactively solving application performance problems.
  • Using the technology to monitor applications allows Puga’s IT team to troubleshoot, solve, and avert potential problems “in seconds”.