Uber introduces human reviewers to crack down on drivers evading security selfie system with printed photos after Australian rape case

Business Insider Australia | Sep 13, 2019 at 5:43 AM
  • Following a rape case in Victoria, Uber introduced human reviewers and facial recognition technology to help detect when an unauthorised driver uses a fake photograph to pass a security check and drive a car registered to someone else.
  • In online forums posts prior to 2016 seen by Business Insider Australia, self-identified Uber drivers ask others how to beat the identification system, and are advised to use an existing photograph instead of taking a new photo.
  • Uber confirmed to Business Insider Australia that it introduced fraud detection technology and a human review process in 2019.