Architect your automation strike teams

ZDNet | Oct 18, 2019 at 4:55 PM
  • Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning — these are those invisible robots described in the recently published Forrester book, Invisible Robots in the Quiet of the Night: How AI and Automation Will Restructure the Workforce.
  • To address these gaps, automation “strike teams” are emerging.
  • Strike teams replace the automation center or center of excellence concept.