Commonwealth Bank begins journey on using data ‘the right way’

ZDNet | Nov 14, 2019 at 6:30 AM
  • Commonwealth Bank of Australia (CBA) CTO Matt Pancino said having had the opportunity to reflect on the slew of regulatory issues that the bank has faced in the last two years — from the results of the Royal Banking Commission to the findings of Australian Prudential Regulation Authority’s (APRA) inquiry into the bank — it has begun to look at how it can use data “the right way” to restore customer trust.
  • Speaking at the Future of Financial Services event in Sydney on Thursday, Pancino also took the opportunity to highlight some of the ways the bank has started to use “data for good”.