Know All About Chatbots That Are Overtaking The Traditional Customer Services

Entrepreneur | Dec 7, 2019 at 1:04 PM
  • Aakrit Vaish Co-Founder and CEO of the conversational AI platform, Haptik, says that the biggest challenge that the chatbot industry faces is ignorance.
  • Alexa, Google Assistant or an automated banking bot are some examples of bots which are automating processes and saving human time by its services.
  • In India, Mahindra and Mahindra, Raymonds, Axis Bank, ICICI Bank, Godrej, Tata Group, Reliance Group are some of the many companies using bots.