EmailTree AI closes deal with Orange Luxembourg

Business Review | Jan 16, 2020 at 11:45 AM
  • Orange is committed to use this service to reduce the load on the customer service teams, to increase the productivity when managing text requests and also customer satisfaction.
  • EmailTree AI comes as an end-to-end artificial intelligence solution to empower customer services and support teams with more productivity tools, while increasing customer satisfaction.
  • NLP (Natural Language Processing), NLU (Natural Language Understanding), ML (Machine Learning) and RPA (Robotic Process Automation) technologies are used in order to reply faster to emails, automate email composition and trigger automatic actions in databases.