CMU researchers develop a an automatic politeness engine for text-based communications

TechCrunch | Jun 30, 2020 at 9:46 AM
  • If you’re a typically terse communicator who could probably benefit from a little more civility in your everyday communications, a new Carnegie Mellon University research project could be the answer.
  • Despite the company’s wrongdoing, many of the emails exchanged between employees were – unsurprisingly, if you’ve ever worked in a large corporation – laden with common niceties and politely formed requests and responses.
  • The automated method that the CMU team developed works only in North American English, as employed in a formal (ie.