Seven ways AI can help govts transform public services

The Print | Jan 24, 2021 at 10:30 AM
  • In a time when unprecedented volumes of public funds are being distributed for COVID relief programmes, the efficiency of public services has never been more important.
  • The use of AI in public services will need to operate within a robust ethical framework, supported by strong security and clear understanding of its place in decision hierarchies.
  • The maintenance of roads is a particularly interesting case, as AI can use many millions of high-definition photos to analyze their condition, and to give local councils the intelligence they need to direct maintenance efforts, improving resource allocation and public safety simultaneously.