South African insurer streamlines systems with Microsoft Dynamics 365 ERP, raising performance bar

ITWeb | Feb 23, 2021 at 7:34 AM
  • The insurance market is fraught with challenges brought on by digital disruption, climate change and demographic transformations.
  • In the move to streamline operations, gain business insight and empower the workforce, the company partnered with DAC Systems and went live with Microsoft Dynamics 365 ERP deployment.
  • The self-service portal needs five minutes to pull out a comprehensive customer feedback report and present it to the team.